Getting your level...
Getting your level...
Last updated 22 September 2026
One address, answered by a person. Write to us about anything — the same inbox handles a student stuck on level 9 and a bursar raising a purchase order for 300 seats.
We answer within 2 working days, and within 3 working days for anything about a refund.
It helps to include the email address on the account and, for anything about a payment, the payment reference from your receipt.
Same address. Tell us roughly how many students, and whether you need an invoice against a purchase order rather than a card — most institutions do, and that is a normal request, not an awkward one. We will send a quotation. We are not GST-registered (our turnover is below the threshold), so no GST is charged.
If you would like to trial the product with a class before buying a term, ask. We would rather you tested it in your own computer lab first.
You can also set a school up yourself and buy seats from the seats page.
If something has gone wrong and ordinary support has not resolved it, escalate to our grievance officer:
Santhanakrishnan A
info@abilityfusion.com
+91 94896 23701
We acknowledge a grievance within 48 hours and aim to resolve it within 30 days, as required under the Consumer Protection (E-Commerce) Rules, 2020.
Write to info@abilityfusion.com with “security” in the subject, and please tell us before telling anybody else. We will not pursue anyone who reports a genuine flaw in good faith, does not exploit it, and does not access other people’s data.
ThinkFusion is operated by:
Ability Fusion Private Limited
No 19, Mariyamman Kovil Street, Kanisapakkam, Panruti, Cuddalore, Tamil Nadu 607106